Privacy Policy

This privacy policy is an automatic translation of the German version. The translation was made with DeepL.com
Hier geht es zur Deutschen Version der Datenschutzerklärung.

1. Definitions

For the purposes of this Privacy Policy:

The “application”, “app”, and “game” refers to “Abyssal”, the game provided by the company.
The “website” refers to our homepage “dynamicgameworks.com” & “dynamicgameworks.de”
Services” and “Service” refer to our game, mobile applications, websites, Discord, and products
The Company (referred to in this Agreement as either “the Company”, “we”, “us” or “our”) refers to Dynamic Game Works, Germany.
A device is any device that can access the service, such as a computer, cell phone, or tablet.
Personal data is any information relating to an identified or identifiable natural person.
Service & Services refers to the application and the website.
Service Provider means any natural or legal person who processes the Data on behalf of the Company. It refers to third-party companies or individuals engaged by the Company to facilitate the Service, to provide the Service on the Company’s behalf, to provide services related to the Service, or to assist the Company in analyzing the use of the Service.
Usage data is automatically collected data that is generated either through the use of the service or from the service infrastructure itself (e.g. the duration of a page visit).
“You”, “You” means the person accessing or using the Service or the company or other legal entity on whose behalf that person is accessing or using the Service.

2. General information

We take the protection of your personal data very seriously. We treat your personal data confidentially and by the statutory data protection regulations and this privacy policy.

When you use our services, various personal data is collected. The following information provides a simple overview of what happens to your personal data that we collect, gather, and use in our services. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

What data do we collect and how?

Information that is automatically collected or generated when you use our services

When you access or use our Services, we collect information from and about you and the device(s) you use. This may include the following information:

IP address
Device information such as hardware model, device software platform/OS and firmware
Approximate location, derived from the IP address
Information on in-game purchases (transaction information such as purchase or payment information)
Usage statistics (anonymized)

If our app crashes, data about the crash is transmitted to us, which helps us to fix the problem in a future version. These “crash reports” contain information about the state of the app, the system and your device at the time of the crash. The crash reports are submitted anonymously and do not contain any personal data. All transmitted information is treated confidentially and is only used to solve the problem.
This collection is in our interest as well as in the interest of the customer to ensure the best possible support. This log data is deleted again after the error has been rectified.
The legal basis for this data processing is Art. 6 para. 1 lit. b GDPR.

Information provided by you

For example, if you use our contact form or other services from us:

Contact name
Contact address (e.g. e-mail address, telephone number, or messenger ID)
Images such as your photo, avatar or another image

Further information on the plugins and tools we use in our services can be found below in our privacy policy.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of our services. Other data may be used to analyze your user behavior in order to improve our services.

What rights do you have with regard to your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time in the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time if you have further questions on the subject of data protection.

Website hosting

Our website provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin (hereinafter referred to as “Strato”). When you visit our website, Strato collects various log files including your IP addresses.

Further information can be found in Strato’s privacy policy: https://www.strato.de/datenschutz/.

This data is not merged with other data sources.

The use of Strato is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in displaying our website as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Contact form

If you send us inquiries via the contact form in our app or website, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Request by e-mail

If you contact us by e-mail, we will store and process your request, including all personal data (name, request), for the purpose of processing your request. We will not pass on this data without your consent.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Request via Discord

If you contact us via Discord, we will store and process your request, including all resulting personal data (user name, request) for the purpose of processing your request. We will not pass on this data without your consent.

The data you send to us via Discord will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

3. Plugins and tools used

Google Fonts

This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. When you access a page, your browser loads the required fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google’s servers. This informs Google that this website has been accessed via your IP address. The use of Google Fonts is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

If your browser does not support Google Fonts, a standard font will be used by your computer.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether data is entered on this website (e.g. in a contact form) by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The data is stored and analyzed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Google Analytics & Firebase

We use “Google Analytics” and “Google Firebase” (hereinafter referred to as “Analytics & Firebase”), an analysis and monitoring tool on this website and in the app. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With Analytics & Firebase, we analyze the behavior of website and app visitors based on various characteristics. This analysis begins automatically as soon as the website is accessed or the app is started. For the analysis, we evaluate which functions are used how often and partly the length of stay. The data collected during the analysis is forwarded to Google.

The analyses run completely in the background. Website visitors and app users are not informed that an analysis is taking place.

The analysis and monitoring data is stored on the basis of Art. 6 para. 1 lit. f GDPR. The service operator has a legitimate interest in guaranteeing the error-free functioning of the website and app and in guaranteeing the further development of the service. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

For more information about Google Analytics, please refer to the Google Privacy Policy and the Google Terms of Use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de and http://www.google.com/policies/privacy/partners/.

IronSource

We use “IronSource” and Unity Level Play, as tools for mobile advertising in the app. The provider is ironSource Ltd., 121 Menachem Begin Rd., Tel Aviv, Israel.

The data processing terms for the IronSource advertisement products, which refer to the standard contractual clauses, can be found at https://www.is.com/privacy-policy/.

For more information about IronSource, please refer to the IronSource Privacy Policy and the IronSource Terms of Use at the following links: https://www.is.com/privacy-policy/ and https://www.is.com/terms-of-use/.

Google Ads

We use “Google AdMob”, a tool for mobile advertising in the app. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The data processing terms for Google advertising products (Google Ads Controller-Controller Data Protection Terms), which refer to the standard contractual clauses, can be found at https://business.safety.google/intl/de/adsprocessorterms/.

For more information about Google AdMob, please refer to the Google Privacy Policy and the Google Terms of Use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

RevenueCat

We use the payment provider RevenueCat in our app. The service provider is the American company RevenuetCat Inc, 1032 E Brandon Blvd #3003 Brandon, FL 33511, USA.

RevenueCat uses so-called standard contractual clauses (= Art. 46. para. 2 and 3 GDPR) as the basis for data processing with recipients based in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or data transfer there. Standard Contractual Clauses (SCCs) are templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if it is transferred to third countries (such as the USA) and stored there. Through these clauses, RevenueCat undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed, and managed in the USA. These clauses are based on an implementing decision of the EU Commission. You can find the decision and the corresponding standard contractual clauses here:

https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de

You can find more information on the standard contractual clauses at RevenueCat here: https://www.revenuecat.com/dpa/

You can find more information about the data processed through the use of RevenueCat in the

4. Our social media presence

This privacy policy applies to the following social media sites

Currently not available.

Data processing by social networks

We maintain publicly accessible profiles on social networks.
Social networks such as Facebook, Twitter, etc. can generally analyze your user behavior comprehensively when you visit
their website or a website with integrated social media content (e.g. buttons or advertising banners). Visiting our social media presence triggers numerous data protection-relevant processing operations If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your device or by recording your IP address.
With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, interest-based advertising can be displayed on all devices on which you are logged in or have been logged in.
Please also note that we cannot track
all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

Legal basis Our social media presences are intended to ensure the broadest possible presence on the internet. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a GDPR). Controller and assertion of rights If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can assert your rights (information, rectification, erasure, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. Facebook).
Please note that, despite the joint responsibility with the social media portal operators,
we do not have full influence on the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.
We have no influence on the storage period of your data that is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policies).

5. Mandatory information

Note on the responsible body

The controller for data processing for our services and website is:

Dynamic Game Works
P.O. Box 217225
67072 Ludwigshafen am Rhein
Germany
support@dynamicgameworks.com

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TTDSG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Note on data transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) may process, evaluate, and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

If the data processing is based on Art. 6 para. 1 LIT. E or F GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Art. 21 para. 1 GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 para. 2 GDPR).

Information, correction, and deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time if you have further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to check this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

6. Privacy of children

Our service is not directed at persons under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing your information and your country requires parental consent, we may require parental consent before we collect and use that information.

7. Consent

By using our services, you hereby agree to our Privacy Policy and Terms and Conditions.

8. Changes to this privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Status: 29.12.2023